Summary

Analytical, organized and detail-oriented resource with objective of to increase my capabilities and knowledge by working in a dynamic and diverse field. I am seeking practical exposure to kick start my career in an organization where I can work with full sincerity and utilize my skills which increases the productivity of workplace. My ambition is to achieve a lead position in the multinational sector using all my expertise in the domain of Information Technology.

Experience

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Field Officer
United Bank Limited (UBL)
Apr 2021 - Mar 2022 | Multan, Pakistan

I worked at UBL Consumer's department where I did performed debt collection and recovery.

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Customer Relationship Officer
Call-a-cab
Dec 2020 - Apr 2021 | Multan, Pakistan

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Internship in Web Development
Queper Technologies
May 2019 - Jul 2019 | Multan, Pakistan

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Customer Services Representative
24/7 track pvt Ltd
Apr 2019 - Jul 2019 | Multan, Pakistan

Education

Muhammad Nawaz Sharif University of Agriculture, Pakistan
Bachelors, Bachelors in Science, BS- Information Technology‎
Information Technology
CGPA 2.8/4
2020
Multan Board (BISE Multan)
Intermediate/A-Level, Faculty of Science (Pre-Engineering), F.Sc Pre-Engineering‎
Pre-Engineering
Percentage 73%
2016
ZENABIA CAMPUS BOYS SCHOOL
Matriculation/O-Level, Matric in Science, Matriculation‎
Computer Science
Percentage 86%
2013

Skills

Intermediate Active Directory
Intermediate Analytical skills and problem solving
Expert Android App Usage
Beginner Appointment Generation
Intermediate  Adobe Premiere Pro
Intermediate Broadband Networks
Intermediate Cable Management
Intermediate Call Center Development
Intermediate CCNA
Intermediate CEM Deployment
Expert Chat Support
Intermediate Cisco Firewall Security
Intermediate Cisco Networking Devices Command
Intermediate Cisco Routers Knowledge
Intermediate Client Dealing
Intermediate Cloud Computing Knowledge
Intermediate Computer Proficient
Intermediate Copper Cabling
Intermediate Correctness In Information
Intermediate Craft Command
Intermediate Creative Desing Skills
Beginner Critical Thinking Skills
Intermediate Customer Acquisition Skills
Intermediate Customer Analysis
Intermediate Customer Satisfaction Management
Intermediate Customer Service
Intermediate Customer Service Skills
Intermediate Database Impact
Intermediate Debt Collection and Recovery
Intermediate DHCP
Intermediate DNS Firewall
Beginner Domain Hosting
Beginner Email Hosting
Intermediate Email Migration
Intermediate Export Development
Intermediate Front Office Support
Intermediate Installation Process
Intermediate IP Networking 
Intermediate IT Skills
Intermediate IT Support Responsibilities
Beginner ITIL
Intermediate Lead Generation
Intermediate Live Chat Handling
Intermediate Microsoft Azure
Intermediate Microsoft Office 1
Intermediate MS Excel Dashboards
Intermediate MS Office
Intermediate Network Infrastructure Testing
Intermediate Networking
Intermediate Office 365

Languages

Intermediate English
Expert Urdu